Lights of Vikings is a tour company located in Kiruna, north of Sweden, which has tours in Swedish Lapland. As a company, we have multiday packages, daily activity tours and nightly northern lights tours in 2 different locations (Abisko and Kiruna).

LIGHTS OF VIKINGS

Porfyrvägen 50
981 40 Kiruna
join@lightsofvikings.com

IMPORTANT NOTE ABOUT COMMUNICATION BEFORE YOU BOOK

As Lights of Vikings, we contact our customers via e-mail or Whatsapp after their reservations.

Please make sure you have typed your e-mail address or whatsapp number correctly.

ABOUT YOUR TRAVEL INSURANCE

we strongly recommend that you take out adequate travel insurance before traveling to Sweden to mitigate any risk to you and to protect your holiday. We remind you that this type of insurance will protect you from many financial damages, such as flight delays, adverse situations during your travel.

We understand that plans can change. If you wish to make changes to your booking, we will do our best to make the changes, however, we cannot guarantee them. In all cases please notify us as early as possible via phone or email.

Our cancellation charges relate to the date the notice was received prior to the booking start date as per below.

NIGHTLY NORTHERN LIGHTS TOUR FROM ABISKO AND KIRUNA

Full payment is required at the time of booking.
Individual bookings: If you need to cancel your activity, you must cancel it at least 24 hours before the experience’s start time. We will charge a cancellation fee of 100% if booking is cancelled 1 day or less before the event.
Group bookings: Check the conditions for the groups.
All activities are weather permitting.

PRIVATE TOUR AND GROUPS (2 - 6)

Full payment is required at the time of booking.
If you need to cancel your activity, you must cancel it at least 15 days before the experience’s start time. We will charge a cancellation fee of 100% if booking is cancelled 15 day or less before the event.

PRIVATE TOUR AND GROUPS (7-14)

Full payment is required at the time of booking.
If you need to cancel your activity, you must cancel it at least 30 days before the experience’s start time. We will charge a cancellation fee of 100% if booking is cancelled 30 day or less before the event.

PRIVATE TOUR AND GROUPS (+15)

Full payment is required at the time of booking.
If you need to cancel your activity, you must cancel it at least 45 days before the experience’s start time. We will charge a cancellation fee of 100% if booking is cancelled 45 day or less before the event.

2/3 NIGHT PASS FROM ABISKO AND KIRUNA

Full payment is required at the time of booking.
If you need to cancel your activity you must cancel it minimum 7 days before/ahead to get a refund. We will charge a cancellation fee of 100% if booking is cancelled 7 days or less before the event.
The cancellation of the pass has an administrative fee cost of 200SEK
All activities are weather permitting.
We will not refund the pass if one night we can not chase the lights due to weather conditions. If we can not chase the lights for two nights, we will refund 50%. If we can not chase the lights in all 3-night pass we will do 100% refund.
If we have to cancel the chase to weather conditions, the dinner will be canceled as well.

4 NIGHT PACKAGE

Full payment is required at the time of booking.
In all cancellations no refunds will be offered. Cancellations up to 3 weeks, you will be offered to reschedule your travel dates to another date.
All activities are weather permitting.
If we have to cancel the activities due to weather conditions, we will offer your alternative programs.

SPECIAL MULTIDAY PACKAGES (CHRISTMAS AND NEW YEAR PACKAGE)

Full payment is required at the time of booking.
In all cancellations no refunds will be offered. Cancellations up to 6 weeks, you will be offered to reschedule your travel dates to another date.
All activities are weather permitting.
If we have to cancel the activities due to weather conditions, we will offer your alternative programs.

We collect and refund online payments in Swedish Krona. When we issue a refund to a card using another currency, your bank will convert it its actual currency. The amount of your refund depends on the exchange rate. Exchange rates change every day so the amount you get back won’t match what you paid.

We are not involved in this exchange process.

Cancellation policy

"The Longest Northern Lights Tour in Abisko"

Lights of Vikings

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